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AIKOTECH Just turn it ON


SUPPORT

Welcome to Aikotech support
If you wish to have your OUT-OF-WARRANTY Tablet or laptop repaired:
REGISTER your request for repair.
We understand that it’s not just about the technology. It’s about being able to extract the most value from your technology investments. Aikotech Support is in business to help our customers be successful. Our customers rely on our expertise around the world to deliver the high quality, dependable services you need to meet your business goals. Aikotech Support provides a full range of support offerings and we invite you to contact us directly with any additional questions or concerns.
Warranty
Limited Warranty Period, Warranty Recipient; Exclusions; Exclusive Remedy:
The tablet you purchased (the “Product”) is manufactured by
CnM ,Versus Brands. Aikotech is providing this Limited Warranty to the original end-user purchaser of the Product only (the “Purchaser” or “you”). This warranty is non-transferable.
CnM ,Versus Brand warrants to you that this Product will be free from defects in materials and workmanship for 6 month from the date of purchase (the “Warranty Period”). If you obtain a Return Merchandise Authorization (“RMA”) and return the Product to Aikotech in accordance with the procedures set forth below during the Warranty Period, the Product will be repaired or replaced (with the same or a similar model, which may be a refurbished model) at CnM, Versusoption, without charge for either parts or labour. This warranty shall not apply if the Product is modified, tampered with, misused, physically damaged, or subjected to abnormal working conditions (including, but not limited to, electrical, fire, and water damage).
THIS LIMITED WARRANTY DOES NOT GUARANTEE YOU UNINTERRUPTED SERVICE. REPAIR OR REPLACEMENT IS THE EXCLUSIVE REMEDY OF THE PURCHASER UNDER THIS LIMITED WARRANTY.
To obtain service under this warranty, you must contact our Technical department by telephone or by email to obtain an RMA number. Aikotech will only replace or repair a Product that is sent to us with an authorized RMA number and the original dated bill of sale, or a substitute proof of purchase acceptable to Aikotech. Purchaser will be responsible, including paying the charges, for the shipping and insurance of the Product at the address supplied by our Technical Department. aikotech will pay for return shipping of the repaired or replacement Product, as applicable, to the Purchaser’s residence.
For any shipping damage that occurs when Purchaser is returning the Product to Apollo Brands pursuant to this warranty, Purchaser must file a claim with Purchaser’s carrier immediately. All items must be shipped by Purchaser with insurance, so Purchaser must report damage to Customer’s carrier for coverage.
Purchaser is responsible for paying any freight charge caused by refused shipment or unclaimed goods shipped to Purchaser by Aikotech.
Force Majeure; Certain Damages Excluded:
Aikotech shall not be liable for any failure to perform or delay in performing any of its obligations when such failure or delay is due to circumstances beyond its reasonable control, including, without limitation, any act of God, war, strike, riot, fire, flood, earthquake, lock-out, late or non-delivery by suppliers, shortage or unavailability of materials, components or transportation facilities, or any act, refusal to act, regulation, order or intervention of any governmental authority.
No Other Express Warranties; Limitation on Duration of Implied

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